Please visit our Product Support YouTube channel for support videos on our products.

If you can’t find the answer to your question with our videos, please send an email to:  MIsupport@JamIndustries.com
To help speed up the response time, please include in your email your name, location in Canada and where you purchased the product Outline the problem with as much details as possible.

Percussion Products: Peter.Marunzak@JamIndustries.com

Technician (except string instruments): Marcel.Nault@JamIndustries.com

Parts: JAMParts@JamIndustries.com

B2B Issues : support@eriksonmusiconline.com